What is the Future of the Warehouse?

WarehouseWhat’s the warehouse industry going to look like over the next several years? CSSI expects it to look quite different due to new technologies and new ways of thinking about space and work flow. Today’s warehouse workers face a number of challenges, including the demand for high-speed mobile communication devices in-house and out in the field. As bigger spaces and facilities are built, and customers demand personalization (increasing the number of SKUs), the time has come to move into the future.

To add to these trials, warehouses are facing new rules for more accurate product tracing and tracking. Warehouses are also getting closer to the customer, due to the move to re-shoring and omnichannel transactions. Manufacturers must be more efficient so that they can please these customers in all areas.

So what does this look like in the future? To be frank, warehouses must be converted what they are today into assets for competitive differentiation. The warehouse should no longer act purely as a cost center in which operational focus is almost solely on determining and “fixing” inaccuracies and inefficiencies in order picking. Instead, it must change into a powerful asset that can drive profitable growth for the business by improving outbound, storage and inbound material handling.

The reality today is that most warehouse operations act as their own “islands” of information. Moving forward, the warehouse should link, consolidate and integrate the Warehouse Management System (WMS) with the Yard Management System (YMS), Transportation Management System and Enterprise Resource Planning (ERP). By linking these systems, you can remove inefficient information silos and promote recognition and collaboration across the entire warehousing process and encouraging a more synchronized and agile supply chain.

Call us at (570) 768-4482 or email us at afrederick@cssi.com today to learn more about how CSSI and Zebra Technologies can accelerate your business processes and save you money. We also encourage you to contact us regarding specific devices, such as the innovative MC9200 Mobile Computer.

On-premise, IaaS, PaaS, SaaS: Who’s responsible for what?

As Cloud networking becomes more popular, the myriad of terms like “on-premise,” “Infrastructure as a Service (IaaS),” “Platform as a Service (PaaS),” and “Software as a Service (SaaS)” can be confusing to those not fully acquainted with the technologies.  A helpful way of understanding the distinction between these four ideas is to look at what parts of your server/network infrastructure are your (i.e., your company’s) responsibility and what parts are your Cloud vendor’s responsibility.  Download a PDF version of the below image here.

Cloud Computing Variants


New Features Allow Businesses and Enterprises to Work Even More Efficiently

February 9, 2015 (Lewisburg, PA) – Computer Support Services, Inc. (CSSI) announced today that they will be releasing Version 3.5 of their cutting-edge workflow software, CoreIntegrator® Workflow, this week.

CoreIntegrator Workflow is a web-based workflow and business process management (BPM) solution that can automate virtually any time-consuming and repetitive process within an organization.  The software facilitates solutions for many industries such as:

  • Accounts Payable/Accounts Receivable
  • Banking
  • Biotech/Pharmaceuticals
  • Construction
  • Government/Public Sector
  • Higher Education
  • Human Resources
  • Information Technology
  • Insurance
  • Legal
  • Manufacturing
  • Property Management
  • Sales
  • Taxes

Integrating with Microsoft SharePoint and other document management systems for a paperless office and requiring only a standard web browser to use, CoreIntegrator Workflow offers tangible benefits to its users such as increased control over processes that span disparate offices or large numbers of participants, visibility of where bottlenecks in business processes lie, realization of discounts—when available—for prompt processing, and accountability and compliance through standardized processing and a detailed audit trail.  This, along with its built-in collaboration features, drag-and-drop graphical workflow designer, and intuitive user interface, makes CoreIntegrator Workflow an obvious choice when automating tasks such as invoice approval, travel and expense reimbursements, insurance claim approval, purchase order matching, employee onboarding, grant submission, and contract review—to name a few.

Version 3.5 introduces new features such as globalization and localization; document versioning; document retention policies; inline editing of documents; multiple time zone support; bulk exporting of documents; searching of attached documents; and much more.

About CSSI

Computer Support Services, Inc. has provided technology solutions to its customers in the Central Pennsylvania region and throughout the world since it was founded in 1973.  In addition to its flagship application, CoreIntegrator Workflow, CSSI offers innovative solutions through custom software development, network sales and support, sales of barcode and handheld devices for use in production and warehousing, and sales and support of the Microsoft and other 3rd-party software.  CSSI has offices in Lewisburg, PA and Bangalore, India and is a certified partner of Microsoft, Honeywell, Zebra Technologies, Dell, HP, and others.  CoreIntegrator Workflow has been sold throughout North America, the Caribbean, Europe, Asia, and Australia.

For more information about CoreIntegrator Workflow or any of the other services that CSSI offers, please contact Andrew Frederick, Business Development Manager, at (570) 768-4482 or at afrederick@cssi.com or visit http://www.coreintegrator.com.  For more information on CSSI’s other products and services, please visit http://www.cssi.com.